Support & Maintenance

Sleep peacefully. We keep everything running.

24×7 monitoring, patches, backups and hands-on help — so your software never becomes a liability.

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500+ deployments
99% CSAT
Live in weeks, not months
Support & Maintenance
10 sub-services
AMC Support
Software Updates
Bug Fixes
Performance Optimization
Security Monitoring
Cloud Backup
+ 4 more capabilities
Overview

What we deliver

From bug fixes and version upgrades to server monitoring and disaster recovery, our AMC (Annual Maintenance Contract) plans keep your critical software running at peak health. We offer proactive monitoring, weekly patch cycles, and SLA-backed response times so downtime never costs you customers.

Benefits

Why clients pick us

99.9% uptime guarantee

Detect issues before your customers do.

Faster response than in-house

Certified engineers on standby.

Predictable monthly cost

Budget once, breathe easy all year.

Security patches on autopilot

Stay compliant, stay safe.

Features

Everything included

24×7 monitoring

Real-time alerts on servers, apps, APIs.

Daily automated backups

Restore in minutes, not hours.

SLA-based response

Critical tickets answered in <30 minutes.

Version upgrades

Stay on latest secure releases.

Performance tuning

Quarterly speed and cost audits.

Documentation + training

Empower your team to self-serve.

Workflow

How we work with you

1
Audit & Onboarding

Health-check your current setup.

2
Instrument & Monitor

Add alerts, dashboards, backups.

3
Ongoing Support

Ticket-based fixes + weekly patches.

4
Quarterly Review

Report card + roadmap update.

Pricing

Simple, transparent pricing

Launch offer prices — limited time only. All plans are GST extra.

Basic AMC
Per month
₹ 14,999
₹ 24,999
Save 40%
  • Business-hours support
  • Bug fixes (up to 10/mo)
  • Weekly backups
  • Monthly report
Most Popular
Standard AMC
Per month
₹ 39,999
₹ 59,999
Save 33%
  • 24×7 support
  • Unlimited bug fixes
  • Daily backups
  • Performance tuning
  • Priority SLA
Enterprise AMC
Per month
₹ 99,000
₹ 1,49,000
Save 34%
  • Dedicated engineer
  • 99.9% SLA
  • Security audits
  • Disaster recovery drills
  • On-site visits
Capabilities

All Support & Maintenance services

AMC Support
Software Updates
Bug Fixes
Performance Optimization
Security Monitoring
Cloud Backup
Technical Support
Server Monitoring
Database Maintenance
Training & Documentation
FAQs

Questions? Answered.

Yes — we onboard 3rd-party or legacy systems after an initial audit.
Live Demos

See Support & Maintenance in action

Real examples from our production deployments.

Server Monitoring
Server Monitoring

Real-time alerts + auto-healing.

Backup & DR
Backup & DR

RTO < 1 hour, tested quarterly.

Security Patching
Security Patching

CVE monitoring + weekly patches.

Performance Tuning
Performance Tuning

Quarterly deep-dive optimizations.

Case Study

Real client. Real numbers.

Finance
Prime Capital NBFC
The Challenge

Their loan origination system had 3–5 outages a month during peak hours. Every hour of downtime cost ₹12–18 lakh in stalled disbursals + brand damage.

Our Solution

AMC contract with 24×7 monitoring, weekly patch cycles, quarterly load tests and disaster recovery drills. Dedicated engineer on Slack.

Since Olive Orange took over ops, our loan book grew 40% without a single production incident.

P
Vikram Rao, COO
Prime Capital NBFC
Results

The numbers

99.98%
Uptime (12-month rolling)
<12min
Mean time to recovery
₹1.4Cr
Recovered from prevented outages
0
Data breaches

Every problem has a solution.

Talk to Olive Orange — free 30-minute consultation. We’ll audit your business and recommend the right software.

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